Privacy Policy

Effective Date: January 1, 2026 Last Updated: January 1, 2026

This Privacy Policy describes how Lightning Wave LLC ("we," "us," or "our") collects, uses, and shares information about you when you use Fontezzi (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

• Account information: When you register, we collect your name, email address, and authentication credentials.
• Payment information: If you subscribe to a paid plan, payment details are collected and processed by our third-party payment processor (Stripe). We do not store full card numbers on our servers.
• Communications: If you contact us at support@fontezzi.com, we retain those communications to assist with your inquiry.

1.2 Information We Collect Automatically

• Usage data: We may collect anonymous, aggregated telemetry data about how features are used (e.g., which tools are used most frequently, session duration). This data cannot be used to identify you individually. We reserve the right to introduce additional anonymous telemetry in the future, and we will update this policy accordingly.
• Log data: Our servers may automatically record standard web server logs, including your IP address, browser type, referring URL, and pages visited.
• Cookies and similar technologies: We use cookies and similar tracking technologies to operate the Service, remember your preferences, and support authentication. You may control cookies through your browser settings, though disabling certain cookies may affect Service functionality.

1.3 Information from Third Parties

• Authentication providers: If you sign in via a third-party identity provider (such as Google), we receive basic profile information from that provider in accordance with your privacy settings.
• Analytics providers: We may use third-party analytics services that collect aggregate, anonymized information about Service usage.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Process your subscription and payments
• Send you important notices related to your account or the Service
• Respond to your support requests and communications
• Detect and prevent fraud, abuse, and security incidents
• Comply with applicable legal obligations
• Analyze aggregate, anonymous usage patterns to improve features
• Train and evaluate AI/ML models: We may use anonymized, aggregated representations of usage data and design patterns (including interactions with the canvas, tool usage, and structural characteristics of projects) to train, evaluate, or improve machine learning and artificial intelligence models. This data is processed in a form that cannot reasonably be used to identify you individually or reconstruct your specific designs.

We do not sell your personal information to third parties.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data on the following legal bases under the GDPR (or UK GDPR where applicable):

4. Your Rights

4.1 All Users

You may access, update, or delete your account information at any time through your account settings or by contacting us at support@fontezzi.com.

4.2 EEA, UK, and Switzerland Residents (GDPR/UK GDPR)

If GDPR or UK GDPR applies to you, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your personal data ("right to be forgotten") under certain circumstances
• Restrict processing of your personal data
• Data portability — receive your data in a machine-readable format
• Object to processing based on legitimate interests
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise these rights, please contact us at support@fontezzi.com.

4.3 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You may request that we delete personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

To submit a request, please email support@fontezzi.com with the subject line "California Privacy Request." We will respond within 45 days as required by law.

Categories of personal information collected: Identifiers (name, email), commercial information (subscription status), internet or electronic network activity (usage logs), and inferences drawn from usage data.

Do Not Track: We currently do not respond to "Do Not Track" browser signals, as there is no uniform industry standard for how such signals should be interpreted.

4.4 Other Jurisdictions

We respect privacy rights recognized in other jurisdictions. If you are located in Canada (PIPEDA/Quebec Law 25), Brazil (LGPD), or another jurisdiction with applicable privacy law, you may contact us at support@fontezzi.com to exercise your applicable rights.

5. Data Retention

We retain personal data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be processed in countries other than the one in which you reside, including the United States. If you are in the EEA, UK, or Switzerland, we rely on appropriate safeguards (such as Standard Contractual Clauses) to protect personal data transferred internationally. Contact us at support@fontezzi.com for more information about these safeguards.

8. Children's Privacy

The Service is not directed to children under the age of 13 (or 16 where required by applicable law). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at support@fontezzi.com and we will delete it promptly.

9. Third-Party Links and Services

The Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.

10. Cookies Policy

We use the following types of cookies:

• Essential cookies: Required for the Service to function (e.g., session management, authentication).
• Preference cookies: Remember your settings and preferences.
• Analytics cookies: Help us understand how the Service is used (anonymous, aggregate data only).

You can manage your cookie preferences through your browser settings. Blocking essential cookies may prevent the Service from functioning correctly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@fontezzi.com

We aim to respond to all inquiries within 30 days. If you are in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.